American Audio DIGI-PRO User's Guide Page 34

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ProControl Guide28
Troubleshooting
Communication Problems
If communication is ever lost, Pro Tools
posts a dialog explaining that this has oc-
curred and suggests that you check connec-
tions or power-cycle the units. ProControl
automatically attempts to recover commu-
nication until it is reestablished or you can-
cel the warning dialogs.
Pro Tools “Lost Communication” Message
If Pro Tools loses communication with Pro-
Control because power or a cable connec-
tion has been cut off, for example, the
main unit will display “OFFLINE” in the
Time Counter Display. A message will ap-
pear on-screen in Pro Tools.
If this happens, power down ProControl,
wait a few seconds, and then power up Pro-
Control again. If communication problems
persist, make sure cable connections are
properly configured and secured.
If ProControl is not in use, disable it in
Pro Tools Peripherals dialog.
Lost unit names are listed in italics and net-
worked units are underlined in the Periph-
erals dialog. (Disable ProControl in the Pe-
ripherals dialog, to make it available to
other networked systems.)
If communication does not resume, or if er-
ror messages continue to appear, click En-
able (in the Peripherals window).
Once ProControl units have been enabled,
you do not have to re-configure the Periph-
eral Dialog again unless changes to the
setup are necessary.
Modal Dialog Messages
Before you begin working with ProControl,
you should become familiar with some
modal dialog messages which may appear:
Pro Tools On-screen Dialog Warning
If a modal dialog message appears in
Pro Tools, ProControl will display the fol-
lowing message in the DSP EDIT/ASSIGN
section displays:
Pro Tools
has a
dialog
on
screen!
This message will continue to be displayed
until the dialog is closed on-screen in
Pro Tools or by using ProControl (press EN-
TER or ESCAPE).
Active in Background Message
If Pro Tools displays the following message:
“ProControl is currently inactive because
Active in Background is disabled in
Pro Tools”
Choose Operations > Active in Back-
ground to restore communication.
Resetting and Calibrating
ProControl provides numerous self-diag-
nostic tests, recalibration routines and cus-
tomizable parameters. These options are in
the Utility pages, described in the Appen-
dix of this guide.
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